Understanding CBD

  • What is CBD?

    CBD is cannabidiol - a chemical compound extracted from hemp and offers a range of possible therapeutic benefits.

  • What’s the difference between THC and CBD?

    Although they both come from the cannabis plant, CBD and THC do not have the same psychoactive properties. THC gives you that "high" feeling and sense of euphoria, but CBD is non-psychoactive so there’s no high here.

  • What does CBD do?

    CBD interacts with the endocannabinoid system — a complex network of receptors and neurotransmitters spread throughout the entire body. This system is tasked with regulating the balance of various organ systems. The greatest abundance of these receptors is located in the brain, the central nervous system, and the immune system. Almost every organ in your body, including the skin and digestive tract, comes with cannabinoid receptors.

    The endocannabinoid system controls several major biological functions, including neuroprotection, immune response, sensory perception, stress management, cognitive performance.CBD works through the endocannabinoid system by increasing our naturally occurring endocannabinoids; helping the body maintain balance.

  • What is the endocannabinoid system?

    The endocannabinoid system is the collection of cannabinoid receptors, endocannabinoids, and enzymes involved in the production and break down of endocannabinoids. Endocannabinoids are naturally occurring cannabinoids found within our body. The two most studied endocannabinoids are anandamide and 2-AG. The two cannabinoid receptors are CB1 and CB2. CB1 receptors are located mostly in the brain and CB2 receptors are located mostly throughout the immune system.

  • Will CBD make me fail a drug test?

    FOCL uses Premium Hemp CBD and updates our test results for every batch of product. Our latest test results confirm FOCL Day and Night Stacks are 100% THC-free. FOCL Premium Drops are made with broad-spectrum CBD and can contain trace amounts of THC. The legal limit of THC in hemp-derived CBD products is no more than 0.3%. If you have any concerns about passing a drug test we recommend consulting your physican.

  • What are cannabinoids?

    Cannabinoids are a diverse group of chemical compounds naturally found in the human body (endocannabinoids) and also in cannabis plants (phytocannabinoids).

  • I am from a state where it's illegal to use medical marijuana. Can I still buy CBD oil?

    You can legally purchase CBD oil in 47 of the 50 US States. The only states where you cannot legally purchase CBD are Idaho, South Dakota and Nebraska.

  • Does CBD come from marijuana or hemp? And what's the difference between the two?

    Marijuana and hemp are different species of cannabis and they both contain CBD. Hemp contains much higher concentrations of CBD and will only contain a maximum of 0.3% of THC. Marijuana plants contain CBD, but they also contain between 10-35% THC.

  • How is CBD metabolized when consumed orally? Is it converted to another compound?

    CBD is metabolized in the liver by a number of cytochrome P450 isoenzymes, including CYP2C9, CYP2C19, CYP2D6 and CYP3A4. They may be stored for as long as four weeks in the fatty tissues from which they are slowly released at sub-therapeutic levels back into the bloodstream and metabolized via the renal and biliary systems.

  • What's the difference between Broad Spectrum, Full Spectrum and Isolate?

    Full Spectrum is often used to convey that the whole plant was used, not just stalk or stem. Whole cannabis sativa plant contains 480 phyto compounds including cannabinoids, terpenes, flavonoids and fatty acids.

    Broad Spectrum is a CBD extract that has concentrated levels of CBD, with no detectable THC.

    CBD Isolate is a crystalline solid or powder that contains pure CBD. When CBD isolate is produced, all other cannabinoids and plant impurities are removed.

  • How do I take CBD?

    There are several ways to take CBD. The most common way to take CBD is to ingest it. This can be done with pill capsules or gummies. For our CBD Drops, we recommend putting them under your tongue and holding it in your mouth for about 45 seconds before swallowing it. CBD can also be applied as a topical on the skin.

  • Is CBD natural?

    Yes! CBD is a naturally-occurring compound found in Cannabis plants. In addition, FOCL CBD is third-party tested, Non-GMO, and Tru-ID certified.

FOCL Products

  • How is FOCL different from other CBD products?

    In addition to premium CBD, our products also include a proprietary blend of botanicals and adaptogens, chosen to either maximize your daytime performance or enhance your nighttime rest. We’re different because we took something remarkable (Premium Hemp CBD) and made it even better.

  • Do you offer a subscription so I make sure I don't run out of my FOCL product?

    Yes, we do! You can purchase a monthly subscription and have FOCL delivered on a specific date every month until you decide to cancel.

  • Can I travel with FOCL outside of the United States?

    Laws vary by country so please do your research before traveling internationally. If you’re not sure we recommend leaving FOCL at home while traveling to other countries.

  • How was the CBD used in FOCL products extracted?

    We use supercritical CO2 extraction.

  • Where is the hemp used in FOCL grown?

    We grow hemp at our farm in New Mexico and also collaborate with other US-based growers with the highest standards.

Results & Expectations

  • What are the benefits of taking FOCL?

    FOCL is plant-powered wellness. We use the best of Mother Nature, because when it comes to our bodies, only the best will do. We take out the hassle of wellness by formulating the best, highest quality products so you know you’re getting the best, everytime and can focus on performing, resting, and living better.

  • What kind of results will I see with FOCL?

    With FOCL Day, you’ll probably see increased focus, concentration and productivity. With FOCL Night, you can expect improved sleep patterns and a more calm disposition. And because each person’s biochemistry is unique, our customers frequently tell us about other benefits, like fewer cravings for junk food, less acne, and more. WIth FOCL Drops, expect a boost of calming energy (and great taste), so you can chill and handle whatever life throws you.

  • How long until I see results?

    Each person’s body will respond to FOCL in its own unique way. Many people notice a significant improvement immediately, and others experience a more gradual build. For best results, we recommend taking FOCL as part of your daily wellness routine.

  • Do you share the results of your 3rd party testing?

    Yes, glad you asked! All of our third-party test results can be found on our site. We have a section in our Help Center to view the test results for all of our products. A link to the test results can also be found in the product description on each product detail page.

  • Why do 3rd party testing results matter?

    A 3rd-party lab test helps to ensure our CBD meets the highest quality standards. 3rd-party tests also confirm the ingredients and how much of each is in the product, so you know exactly what you're putting in your body.

  • Are there any negative side effects of CBD?

    While we continue to receive raving reviews about our one-of-a-kind FOCL formulas, it’s important for you to know that for a small number of people, CBD can produce negative side effects. For example, although CBD has commonly been used to calm, some people have found that it has the opposite effect. Other possible side effects are changes in appetite and mood, diarrhea, dizziness, drowsiness, dry mouth, nausea, and vomiting. Please consult your physician if you experience any of these symptoms and check out our 60-Day Satisfaction Guarantee.

  • What if I’m vegan or have a gluten allergy or…?

    All FOCL products are: Gluten-free, Vegan, Non-GMO, Non-toxic, Paraben-free, Shellfish-free, Soy-free, Sweetener-free and without additives.

  • Can I take FOCL on an empty stomach?

    Each person's body is different. In general, it is not necessary to take FOCL with food. However, we encourage you to experiment to see what works best for you.

  • Can I take antibiotics and FOCL products at the same time?

    CBD interacts with some prescription medications. For example, it inhibits the activity of the cytochrome P450 enzyme. By inhibiting cytochrome P450, CBD can either reduce or increase the effects of other drugs.


    There are also studies which show an increase in effects of drugs used for blood-thinning or drugs with a risk of blood-thinning. We advise you reach out to your Doctor to discuss your particular situation if you are taking any prescription medications.

Shipping & Support

  • How does my subscription work?

    If you sign up for a subscription, we'll send you a new supply of your chosen FOCL products each month on the same day. Subscriptions can be modified at any time. You can skip a month, add/remove products and even change how often your products are delivered. This is premium wellness on your doorstep.

  • Can I just order one month's worth and not be subscribed?

    You absolutely can order a month’s supply at a time. Select the one-time payment option at checkout. However, here’s a thought: we don’t call FOCL a ‘wellness stack’ just because we’ve stacked together a bunch of remarkable ingredients. It’s also because the effects stack up over the long haul. Take it month after month (the subscription makes this easy) and watch as the benefits compound over time.

  • Can I change the dates that my subscription box gets mailed out?

    Of course. You can change the mailing address or shipment date of your next subscription anytime. Just log in to your account to change the settings.

  • Where does FOCL ship?

    FOCL ships to 47 US states - all but South Dakota, Nebraska and Idaho. If you live outside the USA, give us your email here and we’ll notify you when we start shipping to your area.

  • What's your return policy?

    60-day satisfaction guarantee 

    Subscription Customers

    If you purchased a monthly subscription and you are not completely satisfied with the results, we will refund the entire two-month purchase price of your FOCL order.

    To initiate a refund, simply send us an email within 60 days of receiving your initial order, and we will provide you with an RMA# (Return Merchandise Authorization) and return address. We ask that you send back the unused or empty bottles from your most recent shipment. Subscription customers who cancel within 60 days, but no longer have the bottles available to send back to us, are only eligible for a one-month refund (50%).

    Customers are responsible for return shipping charges. Refunds will be processed with 24-48 hours upon delivery of the returned items to FOCL.

    One-time purchases

    If you are not completely satisfied with your purchase, we will refund the entire one-time purchase price of your FOCL order. 

    To initiate a refund, simply send us an email within 60 days of receiving your order, and we will provide you with an RMA# (Return Merchandise Authorization) and return address. We ask that you send back the unused or empty bottles from your shipment. One-time purchases are not eligible for refunds without sending the bottle(s) back to us.

    Customers are responsible for return shipping charges. Refunds will be processed with 24-48 hours upon delivery of the returned items to FOCL.

  • How do I store my FOCL products?

    The best way to store your FOCL products is in an upright position in a place with a stable temperature and away from extreme light, heat or moisture.

  • What kind of analysis or testing is performed on your products?

    Maintaining the integrity of our formulas is a high priority. All FOCL products are third-party lab-tested and Tru-ID certified to ensure that all ingredients are safe and healthy.

  • Why are the FOCL Night pills bigger than FOCL Day?

    FOCL Night includes twice the amount of CBD as FOCL Day, and is packed with nature’s best nighttime ingredients to help your body unwind and recharge.

  • How can I check the status of my order?

    To check the status of an order, you must have a FOCL user account. You can access the login page by clicking the User icon in the upper-right corner of the site. Once you are logged in, you are brought to the Account Summary page which includes an Order History section. Click the order number to view the details and status of your order.

  • Can I change the frequency at which my subscription box sends?

    Please reach out to support@focl.com to make changes to the frequency of your subscription.

  • When will I receive my next shipment?

    We will deliver your next shipment on the same date every month. So, if you order on July 2, you can expect to receive a new order on the 2nd every month thereafter.

  • I’ve canceled my subscription. Can I reactivate it?

    Yes! All you need to do is login to your account, selecting Manage Subscriptions and clicking the RE-ACTIVATE link.

  • I ordered a bundled subscription, but I don't take the FOCL Night as often as FOCL Day. Can I have one of them delivered on a different schedule?

    Please reach out to us directly at support@focl.com and we can help you.

  • How do I skip my next order?

    Login to your account and select Manage Subscriptions. Then, select Delivery Schedule from the menu on the left. This will display a list of your upcoming shipments. Simply click the 'Skip' link on the shipment you wish to skip.

  • Can I pause my subscription?

    If you would like to pause your subscription, simply login to your account, click on the Manage Subscriptions button, the select Delivery Schedule from the menu on the left. This will show you the next six months worth of deliveries. Simply click the Skip link next to any of the dates you want to skip. If you wish to pause a subscription indefinitely, the best way to do it is to cancel the subscription and then reactivate it at a later date. This can be done by logging into your account, selecting Manage Subscriptions and clicking the Re-activate link.

  • Can you ship internationally?

    Unfortunately, we are only able to ship within the United States at this time.

  • How fast will my order ship?

    In most cases, orders placed before 12pm Pacific time will ship out the same day. Depending on where your order is shipping, you can expect your shipment to arrive within 3-7 business days.

  • How can I edit my shipping address?

    You can modify the shipping address of any subscription by logging into your account and clicking the Manage Subscriptions button. Click the 'Edit' link to the right of your address. You can update your shipping address on the following page.

  • How much does shipping cost?

    Shipping is FREE! We will never charge you a dime to deliver your order!

  • What if my order was lost, stolen or is missing something?

    If your order was lost in transit, damaged, or an item is missing, please send us an email at support@focl.com and let us know. We will work with you to get the situation resolved to your satisfaction.